Orders are prepared within 1 - 3 business days. As soon as your order is on its way, you will receive a shipping confirmation with tracking information.

Estimated delivery times:

• The Netherlands: 1-2 business days
• Europe: 3-7 business days
• Worldwide: 5-12 business days

We offer complimentary worldwide shipping on orders over € 100. Shipping costs for orders below € 100 are shown at checkout.

Delivery times are estimates. Occasionally, custom procedures, busy periods or circumstances beyond our control may cause a delay.

For destinations outside the European Union, local import duties, taxes or customs charges may apply. These are determined by the destination country and remain the responsibility of the recipient.

A piece can be beautiful and still not feel like yours. If you change your mind, you may cancel or return your order through our online returns portal.

Start a cancellation or return

Use the email address connected to your order and follow the instructions sent to your inbox. An order that has not yet been shipped can be submitted for cancellation. After delivery, you can use the same portal to register a return.

You may also email us at support@yareva.com. You never need to provide a reason for changing your mind.

You have 14 days after receiving your complete order to let us know that you wish to make a return. After registering your return, you have another 14 days to send your piece back to us.

Once your return request has been submitted, you will receive an email with the return address and clear instructions for sending your piece back. Please wait for these instructions before returning your order.

Please treat your piece with care. You may inspect it as you would in a physical store, but it should not be worn or handled beyond what is necessary to decide whether it feels right for you. If a piece is returned damaged, worn or otherwise reduced in value, this may affect the amount refunded.

Where reasonably possible, return your piece in its original YAREVA packaging.

Personalised or custom-made pieces cannot be returned, unless they arrive damaged, faulty or different from what was ordered.

Return shipping costs are paid by the customer. We strongly recommend choosing a tracked and insured shipping method, as the return remains your responsibility until it reaches us.

Once your return reaches us, we will carefully inspect the piece and confirm its receipt by email.

Your refund will be issued to the original payment method within 14 days after you notify us of your return. We may wait until the piece has arrived or until you have shared proof of shipment.

When you return your complete order, the original standard shipping costs will also be refunded. Additional costs for express or upgraded delivery are not refundable. If you return only part of your order, the original shipping costs are not refunded.

Depending on your payment provider, it may take several business days for the refund to appear in your account.

Every YAREVA piece is checked before it leaves us. If something arrives damaged, faulty or different from what you ordered, please email support@yareva.com. Include your order number and clear photographs, and we will find an appropriate solution.

Natural gemstones carry their own variations in colour, texture and pattern. These subtle differences belong to the stone and make every YAREVA piece singular. They are part of its character, rather than imperfections.